Phoenix Sky Harbor International Airport remains open. Transportation, including airlines, is classified as an essential service per the Governor.
The health and safety of our customers is our top priority. When you are ready to travel again, we are here for you.
As of June 1, 2020, Phoenix Sky Harbor International Airport requires all employees and members of the public entering public airport facilities, including the terminals, the Rental Car Center, the PHX Sky Train®, and Airport buses to wear a face covering. In concert with major airlines, the TSA, airports across the country including Seattle, Denver, LAX, New York’s JFK, Boston Logan, Miami, and even companies such as Uber, everyone in public airport facilities will be required to cover their noses and mouths.
Travelers, employees, and those visiting the airport should bring their own face covering to wear throughout the airport. Many airport stores are currently selling masks, with more stores to offer additional options soon. Masks are also available at the Airport's Information Counters.
The face covering does not have to be commercially purchased. It can be a homemade cloth mask, or bandana – as long at the requirement is met to cover the nose and mouth. The CDC has instructions on how to create and wear a cloth face covering. How Well Do Masks Work? View this video from PBS.
Exceptions to this requirement include:
We will continue to maintain a thorough 24-hour cleaning schedule. The number of times per day high-touch areas are sanitized was increased at the onset of the COVID-19 global health pandemic, and these vigilant sanitation efforts will remain in place.
We are in constant contact with county, state, and federal health officials and follow their health and safety directions as needed.
Here are some of the manners in which we ensure that your health and safety is at the forefront of our operations:
PPE vending machines are now available pre-security in both terminals. The machines include the following:
Look for PPE vending machines in the following locations:
Give yourself extra time.
Practice physical distancing at all times.
Wash your hands frequently.
Use a mobile boarding pass.
Check your airline’s website for their policies for travel.
Continue to check this page for the most up-to-date Airport information.
Should a flight crew have reason to believe that a passenger on board may have the Coronavirus, they will call ahead to ensure that paramedics and health department officials respond accordingly.
If you have flown recently and been diagnosed with the virus, protocol is for your health department to notify your airline and airport so that other passengers can be advised.
To get more information on public health restrictions in other states, please visit the CDC State and Territorial Health Department Websites listing.
See how airlines are working to ensure customers’ well-being while traveling. Learn more.
We are in daily contact with all of our airlines to keep the traveling public safe. If you have concerns about flying, we recommend that you reach out to your airline. Here are COVID-19 links to carriers serving Phoenix Sky Harbor:
Air Canada resumed flights to/from PHX in August.
WestJet is temporarily suspending all flights between the U.S. and Phoenix beginning March 25, 2020 until August. Learn more.
Some Phoenix Sky Harbor International flights are impacted by the temporary suspension of travel from continental Europe.
The United States government imposed an additional entry requirement temporarily restricting travel from the United Kingdom and Ireland that will take effect March 16, 2020, after 11:59 p.m. ET.
Phoenix Sky Harbor International serves London (LHR). British Airways is also temporarily suspending service.
American Airlines service to London (LHR) is scheduled to resume Oct. 25, 2020.
Condor Airlines flights to Frankfurt, Germany are temporarily suspended due to the pandemic. Please visit this link for more information.
Eurowings has temporarily delayed its launch from Phoenix to Frankfurt.
We are working closely with our airline partners to coordinate air service schedules and will share more information as it becomes available.
Volaris will reinstate twice-weekly service between Phoenix and Guadalajara on Aug. 1, 2020.
Hawaiian Airlines air service reinstatement from Phoenix to Honolulu has been postponed with no scheduled date to restart due to the governor of Hawaii extending the quarantine to that state. Quarantine restrictions apply for all travelers.
As always, it is a good idea to check your flight status with your airline before coming to the airport.
Most restaurants and shops pre-security are shut down due to low demand. Shops post-security are open on a limited basis. Most vendors have advised that they are cutting hours due to a dramatic decrease in demand.
For status updates on airline lounges Sky Harbor, please visit the Airport Clubs and Lounges page.
Since the demand for wheelchair request has dropped, the majority of the wheelchairs have gone into storage. The remaining wheelchairs used by ABM are staged by the Level 2 podium. All of these get cleaned four times a day and they are also cleaned as they are brought back to the staging area. The wheelchairs in the gate area are cleaned as soon as passengers finish using them.
Prospect sanitizes every wheelchair after every use. Personnel are stationed at each wheelchair corral throughout the concourses with sanitized wheelchair and employees return the chairs back to a corral after it has been used. The sanitation team then sanitizes it and puts it in the sanitized corral. Prospect also sanitizes every aisle chair after every use and tags them so that gate agents know it has been sanitized.
Effective May 18, Uber is requiring all drivers and passengers to wear a face covering. Learn more.
TSA has created a website with information regarding the coronavirus (COVID-19) pandemic: www.tsa.gov/coronavirus.
TSA announced updated security procedures for summer travelers on May 21.
Watch the TSA's video, "What to Know Before You Go."
TSA understands that the novel coronavirus (COVID-19) is on the minds of travelers and the general public, and it continues to work with the CDC and state and local health departments to monitor local situations as well as the health and safety of TSA employees and the traveling public. Throughout this crisis, the TSA's commitment remains to protect the nation's transportation systems to ensure freedom of movement for people and commerce. If you choose to fly, or are getting ready to fly in the near future, read what TSA is doing to keep you, your family, and your community safe.
Terminal 4: TSA Security Checkpoints A, B and C are open. Checkpoint D is closed but may be open intermittently as passenger traffic and conditions warrant.
Please note the Global Entry Enrollment Center on Level 3 of Terminal 4 is closed as of March 19.
We continue to stay in close contact with county, state, and federal health officials and will follow their direction should further action be needed.
For more information, please visit: