Health Information

 

Coronavirus (COVID-19) Update

Phoenix Sky Harbor International Airport and the City of Phoenix are actively monitoring the Coronavirus (COVID-19) developments and are in close contact with public health officials. At this time the Centers for Disease Control has not requested any specific changes to Phoenix Sky Harbor’s standard health and safety protocols related to the virus. Some airports have been designated as primary gateways, with additional health protocols in place because of their high number of nonstop flights to impacted areas. Sky Harbor is not a designated airport at this time.

Phoenix Sky Harbor International Airport remains open. Transportation, including airlines, is classified as an essential service per the Governor.

European Flights

Some Phoenix Sky Harbor International flights are impacted by the temporary suspension of travel from continental Europe.

The United States government imposed an additional entry requirement temporarily restricting travel from the United Kingdom and Ireland that will take effect March 16, 2020, after 11:59 p.m. ET.

Phoenix Sky Harbor International serves London (LHR). British Airways is also temporarily suspending service.

The following adjustment by American Airlines will be made:

  • Final eastbound flights from Phoenix to London (LHR) by American Airlines will be on March 15, 2020. Final westbound flights will be March 16, 2020.

Condor Airlines flights to Frankfurt, Germany are temporarily suspended. Please visit this link for more information.

We will work closely with these airlines and assist customers while this temporary flight restriction is in effect.

We are working closely with our airline partners to coordinate air service schedules and will share more information as it becomes available.

Canadian Flights
WestJet is temporarily suspending all flights between the U.S. and Canada beginning March 25, 2020 until April 22. Learn more.

Other Flights
Hawaiian Airlines is temporarily suspending their service from Phoenix to Honolulu effective March 26, 2020.

As always, it is a good idea to check your flight status with your airline before coming to the airport.

 

Known Cases
As we are advised of travelers passing through Phoenix Sky Harbor with known cases, we will post them here for 30 days.

Self-imposed protocols at Phoenix Sky Harbor

  • In addition to Sky Harbor’s already thorough 24-hour cleaning schedule, the Airport has proactively increased the number of times per day it sanitizes high-touch areas.
  • If someone falls ill while at the airport and calls for paramedics, the Phoenix Fire Department will respond appropriately, in partnership with Maricopa County Health.
  • Employees and passengers are being encouraged to use hand sanitizer and wash hands often, for at least 20 seconds.

 

TSA Security Checkpoint Closures
Effective Thursday, March 19, the B and D Checkpoints in Terminal 4 is closed.

 

Global Entry Enrollment Center Closure
Please note the Global Entry Enrollment Center on Level 3 of Terminal 4 is closed as of March 19.

 

Airport Concessionaires
All restaurants and shops pre-security are shut down as of close of business March 20 to comply with the governor’s directive and due to low demand.  Shops post-security will be open on a limited basis. Restaurants post-security will be available for take-out only, in order to comply with the governor’s directive. Most vendors have advised that they are cutting hours due to a dramatic decrease in demand.

 

Flying
Should a flight crew have reason to believe that a passenger on board may have the Coronavirus, they will call ahead to ensure that paramedics and health department officials respond accordingly.

If you have flown recently and been diagnosed with the virus, protocol is for your health department to notify your airline and airport so that other passengers can be advised.

We are in daily contact with all of our airlines to keep the traveling public safe. If you have concerns about flying, we recommend that you reach out to your airline. Here are the links to our two largest carriers:

Health Department Links
We continue to stay in close contact with county, state, and federal health officials and will follow their direction should further action be needed.

For more information, please visit:

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