Going and getting through an airport can be nerve wrecking for passengers with dementia, that’s why America’s Friendliest Airport® provides a special lanyard to travelers who self-identify as needing a little extra time. To make travelers feel more comfortable and confident, airport staff has been trained to assist and offer extra assistance to passengers wearing a special green Compassion Cacti™ lanyard around their neck. For a quieter area, travelers can learn how to utilize the Compassion Corner that has a chapel and Sensory Room.

For additional information and assistance, please email Skyharbor@phoenix.gov or call 602-534-0293.