May 2025
Employee Nabs FLY Award for Consistent Work
A steady presence is sometimes what’s best for visitors to a busy place like Phoenix Sky Harbor. Luckily, we have one of those, according to one passenger.
A driver for a local golf resort complimented Ruben C., an operations assistant with the City of Phoenix Aviation Department, for his consistently strict but polite demeanor.
“I appreciate that he is out there doing his job,” said the passenger. “He does his job well!”
We appreciate Ruben too, so he was recognized by Phoenix Sky Harbor’s On the FLY team (F = Friendly. L = Let me help. Y = You.)
Do you have a story about a Phoenix Sky Harbor employee who provided excellent customer service? Tell us about it at skyharbor@phoenix.gov and we’ll make sure they get the recognition they deserve.