September 2025
PHX Ranks High in Latest Airport Survey
Phoenix Sky Harbor ranked third in passenger satisfaction among mega airports in a new survey released on Sept. 17. Mega airports are defined as those with 33 million or more passengers per year.
Other key findings from the survey:
- Many airports continue to experience record passenger volumes.
- Local flavors make a big difference.
- Airport experience wields major influence on passenger spending.
- Mega airport passengers experience longer wait times, more crowding.