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August 2022

Birdwatcher’s Report

Two Viking CL-415EAF (Enhanced Aerial Firefighter) aircraft on the ramp took a break at Deer Valley Airport after what has been a very active wildfire season.

Thanks to Kyle Griffeth, Aviation Supervisor at Phoenix Deer Valley Airport for sharing this picture.

September Job Fair

Phoenix Sky Harbor is holding a job fair on Tuesday, Sept. 13. The event takes place from 11 a.m. to 3 p.m. at the 44th Street PHX Sky Train® Station located at 44th and Washington streets.

The station is easily accessible by bus and Valley Metro Rail and transit pass will be offered to attendees. Parking is also available. No preregistration is required to attend the event.

Hundreds of available positions are looking to be filled including customer service agents, drivers, sales associates, and security.



#CityHallSelfie Day Visits the Sky Harbor Tarmac

Every August cities across the nation collaborate in the fun celebration of local government by taking part in #CityHallSelfie day.

#CityHallSelfie started seven years ago as a celebration of local government and to showcase the work and pride of the public servants.  Phoenix’s City Manager Jeff Barton took his selfie stick and hit the road for this year’s celebration. 

“There are so many valuable members of our team of more than 14,000 city employees that never even step foot in City Hall but are crucial members of the great work done each day for our residents,” Barton explains.

So this year, Barton made stops across the city to showcase city work being done outside of City Hall. His selfie roadshow debuted on Aug. 15 on the @CityofPhoenixAZ social media pages.


30 Years of Service Celebrated for Kind Superstar

Meet Robert “Bob” Lynch, a dedicated Associate with Kind Hospitality, a concessionaire at Phoenix Sky Harbor. Bob works at Terminal 3’s Panera Bread. Bob moved from Boston in 1992 and has since served 30 years at America’s Friendliest Airport ®. Bob is a proud uncle of 19 nieces and nephews, including five great nieces and four great nephews!

When asked what has kept him a happy teammate at Kind Hospitality? Bob responded, “Kind has given me friendships and always modeled good values.”

Bob, on behalf of Kind Hospitality’s Leadership team and Phoenix Sky Harbor International Airport, we would like to say thank you for your continued hard work and commitment throughout the years.


Tour the Phoenix Airport Museum, No Plane Ticket Needed!

Do you want to visit one of the oldest and largest airport art programs in the country?  From the 44th Street PHX Sky Train® to the Rental Car Center there are nearly 900 works of art in all media. You can now download free guides to self-tour art and exhibitions located throughout the entire Sky Harbor airport system. The guides are available on and from QR codes throughout the airport.

Whether you are waiting on a flight or come to Sky Harbor for a date night, there is plenty to see.


Sneak Peek at Big Game Feature Heading to Sky Harbor

America’s Friendliest Airport® is expected to welcome hundreds of thousands of Super Bowl LVII visitors from across the globe in 2023. To start the celebration and count down to the Big Game, the Super Bowl LVII countdown clock will be unveiled in Terminal 4, Phoenix Sky Harbor’s busiest terminal. The airport anticipates seeing a record number of passengers coming in for the Super Bowl with an anticipated increase of about 50 percent.

Catch the live unveiling of the Super Bowl countdown clock on the PHX Sky Harbor Facebook page at 10 a.m. on Tuesday, Aug. 23.


Flight Frequencies Increase to Popular Destinations

Later this year, two major airlines will increase popular routes as passenger counts continue to echo pre-pandemic numbers.

Air Canada announced more frequent flights and plans to increase flight capacity to their popular routes in Vancouver, Toronto and Calgary this fall. The already popular direct service from Phoenix to Montreal will increase to five days a week starting in September.

Delta also made a notable addition of a new direct service from Phoenix to Boston beginning in December. The daily flight will arrive each day around the lunch hour.


Advanced Air Gallup Service Returns After More Than a Decade

Congressman Ruben Gallego was joined by Phoenix City Councilwoman Debra Stark to welcome Advanced Air’s Inaugural Flight from Gallup, NM.



Breeze Airways Announces New Service from Sky Harbor

Breeze Airways began service in May 2021 from 16 destinations primarily in the east and southeast of the United States. One year later, they ranked as the No. 2 U.S. best domestic airline of 2021 by Travel + Leisure World’s Best Awards. In 2022, Breeze expanded west across the U.S. and just announced service to Phoenix Sky Harbor beginning in November with flights to Provo, Utah and Charleston, SC.

Learn more about the announcement and routes. Breeze operates a fleet of Embraer 190/195 and Airbus A220-300 aircraft.

Fazoli’s Makes Its Return to the Valley

It’s been a number of years since Fazoli’s left Arizona. Many have been missing this fast Italian option, especially their delicious breadsticks. Fazoli’s recently announced a long-awaited return to Arizona, and we’re pleased to share that Kind Hospitality will be opening its first Fazoli’s location right here at Phoenix Sky Harbor. That’s right, you’ll be able to grab those mouthwatering breadsticks before or after your flight.

Opening details to come, but the restaurant will be post-security in Terminal 4 near Gates B7-B13.

PHX Fastpitch Event Scheduled

Interested in partner opportunities between small businesses and prime operators at the airport? Join us for the upcoming virtual PHX Fastpitch event on Wednesday, Sept. 7, 2022 at 9 a.m. Prime firms (aka Respondents to the solicitations) who attend will listen to video pitches from Small Business partners and good and services providers pitching their products in three minutes or less explaining why you should consider them for your team! Firms do not have to be certified to attend.

Sign up and learn more.

Eighth Concourse Concession and Business Meeting Outreach

The City of Phoenix Aviation Department is conducting a Business Information Meeting/Outreach for Terminal 4 S1 (Eighth Concourse) Phase II concessions operators and other interested parties including ACDBE, DBE and small business operators and potential concessions suppliers, in preparation for the release of a competitive Revenue Contract Solicitation (RCS) for Terminal Concessions opportunities. Interested parties are encouraged to attend to learn about the procurement process and receive an overview of the PHX concessions program. In addition, information will be provided on the Airport’s Small Business Program. This RCS will offer multiple contracting opportunities. See below for listing of opportunities to be discussed.

  • RCS 23-006 Terminal 4 S1 Retail Concessions
  • RCS 23-005 Terminal 4 S1 Food and Beverage Concessions

Mark your calendar for the scheduled outreach meeting:

  • Date: Monday, Aug. 29, 2022
  • Time: 10 a.m.

RSVP through Eventbrite.

This meeting will be virtual and held via WebEx.

PHX Scores High in Friendliness

As America’s Friendliest Airport® we strive to provide world-class customer service to every customer every day.  And we’re pleased that our passengers agree. In a recent passenger survey, more than 80% of those surveyed say we are friendlier than other airports, and of those, more than half say we are much more friendly.

Our employees and volunteers are here for you.  Experience great customer service while you were traveling though PHX?  We’d love to hear more about it so we can recognize the exceptional work our employees are doing.

Email us at

Airport Employee Child Care Scholarship Launches to Support Workers

The Aviation Department officially launched its City of Phoenix Airport Worker Child Care Scholarship Program to promote an added benefit for workers in the aviation industry, which has been challenged for more than two years by the COVID-19 pandemic. 

The program was made possible through a $4 million investment by the Phoenix City Council, as part of the city's American Rescue Plan Act strategic plan. A focus of the ARPA strategic plan is to support people, neighborhoods and businesses struggling due to the unprecedented economic impacts they faced from COVID-19. The Airport Worker Child Care Scholarship Program targets the vital frontline workers who support the essential travel operations of Phoenix Sky Harbor International Airport.

As part of the scholarship program, The Valley of the Sun United Way – under contract with First Things First - will be managing the application process, including conducting eligibility verification for the program. Information on program eligibility criteria, how to find eligible child care facilities, the paperwork that is necessary to complete the application, and a link to the application portal is available at All applications will be processed on a first-come, first-served basis, and will require all documentation to be complete to be processed.

To learn more about the program and to see the announcement from City Council, visit here.

City of Phoenix Aviation Department Names Two New Assistant Directors

After a nationwide recruitment, the City of Phoenix Aviation Department has selected two new Assistant Aviation Directors. Jay DeWitt will be serving in the Chief Development Officer role and Roxann Favors will be returning to the City of Phoenix Aviation Department to serve in the Chief Revenue Officer role.

Jay’s 28-year career with the city has spanned Municipal Court, Fire, Development Services and Community & Economic Development. In those roles, he has led some of the highest profile construction projects in the city, including the Sheraton Phoenix Downtown Hotel and the initial 2.5-mile phase of the PHX Sky Train® project. Jay holds a bachelor’s degree in Business Administration as well as an MBA from Arizona State University and is a Certified Member of the American Association of Airport Executives.

Roxann Favors, a leader with nearly 20 years of management experience at the City of Phoenix, returns to the Aviation Department from the Phoenix Convention Center. She has been instrumental in some of the highest-profile events the city of Phoenix has hosted, including the 2017 NCAA Men’s Final Four, 2017 Lost Lake Music and Arts Festival, and the annual M3F Music Festival. And with her leadership, Phoenix successfully bid for and won the opportunity to host Super Bowl LVII and will have the NCAA Men’s Basketball Final Four and NCAA Women’s Basketball Final Four coming to town in the next several years. Roxann is a graduate of the University of Pittsburgh and received a bachelor’s degree in political science with a minor in economics as well as a master’s of public and international affairs. She holds an Airport Management Program Certificate from Embry-Riddle Aeronautical University and is a certified member of the American Association of Airport Executives.

Learn more about Jay and Roxann.

Getting Out of Town over Labor Day Weekend?

With the Phoenix heat still tipping the thermometers on the side of uncomfortable, an escape over Labor Day weekend to cooler destinations sure has an appeal. Phoenix Sky Harbor International Airport is offering some valuable travel tips and some guidance for keeping the stress out of your travel plans.

Remember to check your flight status with your airline before coming to the airport and make sure to give yourself plenty of time. If you are flying domestically, arrive at least two hours prior to your flight departure and three hours if you are traveling internationally.

For updated information on parking lot and garage availability, visit or call our 24-hour parking hotline at 602-273-4545.

View security checkpoint wait times on or on one of the flight information display boards in each terminal. Did you know you can use any security checkpoint in Terminal 4 to access any gate?

Visit the interactive maps on on your smartphone or tablet to find out which restaurants and shops are near your gate as well as other Airport information.

Bring a snack or meal for the plane. Food may be carried through security and beverages may be purchased past security and brought onto the aircraft.

Also, make sure there are no prohibited items in your carry-on bag. To see what items are restricted or prohibited, go to

For additional information and tips visit

New Eighth Concourse Receives Accolades

Phoenix Sky Harbor’s new eighth concourse at Terminal 4 (S1) received a distinguished accolade from the Engineering News-Record’s 2022 best projects in the Southwest. The Terminal 4 Eighth Concourse was named the Best Aviation/Transit Project of 2022. The concourse project is also a finalist for the annual “Melvin McCarthy” Award, which represents the best project in the Southwest Region for McCarthy Building Companies, Inc.

The top project from each region will compete for a national McCarthy Building Companies, Inc. award. Congratulations to the entire team who worked on this project!



Phoenix Sky Harbor Receives High Marks in Newly Released Rankings

Exciting news! Airports Council International - ACI World has released the final airport rankings for 2021. Phoenix Sky Harbor International Airport ranked the 11th busiest airport in the world and 9th busiest in the U.S. for passenger traffic. We also ranked 8th busiest in the world and U.S. for aircraft movements (takeoffs and landings).

These rankings are a result of a faster pandemic recovery we’ve had compared to other airports.