Last month, we shared that the beloved Navigators program celebrated their 22nd Anniversary. The program debuted in 2000 after studying customer service initiatives at other airports.

Volunteers show up for duty day and night, every day of the week and are briefed on any changes around the airport and assigned a station to provide travelers with advice, support and directions. Volunteers supplement airport ambassadors, who are paid workers stationed at information desks. Some Navigators have volunteered more than 10,000 hours.

To celebrate the dedication of volunteerism and all the inspiring work this great group brings, airport staff corralled together a Southwestern celebration to thank our Navigators.

Not many airport programs have the privilege of knowing so many incredible volunteers. Whether it was helping someone find a gate, find a lost loved one, find a place to eat, or anything in between, Navigators have made a difference to countless customers over the years, and we needed to celebrate. From down-home barbeque to a chance to toss the beanbag for prizes, Navigators were treated to an Arizona thank you.

Thank you, Navigators, for all you do!