An Anniversary Celebration and Thank You for 23 Years of Out of This World Volunteers

It’s the month of giving thanks and we are beyond grateful for our volunteers who contribute daily to our commitment of being America’s Friendliest Airport^®.

In appreciation of their selfless work, Navigators were met by the airport’s leadership team for a fun night filled with laughter and memorable times. The group enjoyed yard games and food followed by a movie night where they watched the sci-fi comedy “Jules” to wrap up a wonderful celebratory evening.

For the last 20 years, more than 1,600 people have served as Phoenix Sky Harbor Navigator volunteers. The Navigators debuted in 2000 after studying customer service initiatives at other airports. Volunteers show up for duty day and night, every day of the week and are briefed on any changes around the airport and assigned a station to provide travelers with advice, support and directions.

After halting volunteer applications for two years, we are thrilled to have added 45 new volunteers and 15 new Navigator Buddy teams to our Navigator Program this year. When visiting the airport, day or night, seven days a week, you can always count on being acknowledged by one of our Navigators asking if you need assistance. They are here to guide travelers to their gate, nearest restroom, restaurants, baggage claim, ticket counters, and any other needs travelers may have.

To learn more about our PHX Navigators and Navigator Buddy program, visit skyharbor.com/volunteer.