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File a Concern

Welcome to the City of Phoenix Aviation Department's noise information system. We offer several ways for you to submit a comment or ask a question.

How to Submit a Noise Complaint

Smartphone App

Installation Instructions:

  1. Visit: http://www.planenoise.com/mobile/phoenix/jr3wcQ2/

  2. Save the app to your home screen

    • iPhone: Tap the box with a vertical arrow and select add to the home screen

    • Android: Tap the 3 Menu dots and select save to homepage)

  4. Go to your home screen and open "Complaint Box Mobile"

  5. Follow the app steps 1 through 4

  6. Submit additional complaints by tapping “Create A New Comment”

Note: After using the app the first time, user information is saved and does not need to be re-entered after filing an initial complaint

If you have questions or comments about the app, please contact Aviation Department staff toll-free at (844) 244-7430.

Online

Web Form

Simply enter your name, address, and information about the noise event. Does not require a user account.

PublicVue

Create a log-in for the quick submission of comments and questions. This page also provides access to PublicVue flight tracking and detailed instructions on how to use this portal.

Phone Call

Call toll-free (844) 244-7430 to leave a comment or question for the Sky Harbor Airspace and Noise Section.

Note: Information submitted will be included in Sky Harbor’s monthly noise reports and will be shared with the FAA.

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More Information

For questions about FAA changes in flight paths, you may call the Sky Harbor Airspace and Noise Section at 844-244-7430 or contact the FAA directly at 202-267-3521 or email 9-AWA-NoiseOmbudsman@faa.gov.

Airport staff recommends if you have noise concerns that you notify both the City (options listed above) and the FAA.