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PHX RESERVE

Save Your Place. Reduce Your Wait.

Phoenix Sky Harbor International Airport guests flying out of Terminal 3 and Terminal 4 may reserve a time at the TSA Security Checkpoint screening area through a new program called PHX RESERVE.

Participation in the PHX RESERVE program is optional and free for all travelers using Sky Harbor terminals. The service provides the same high standard of security as all TSA lanes, although guests who participate in other trusted traveler programs, such as TSA PreCheck®, will not be able to use their benefits in the dedicated lane.

Schedule an Appointment

Reservations and walk-in appointments* are available for departing and general screening passengers daily:

Terminal 3

  • From 4 a.m. to 11 a.m. at the TSA checkpoint.
  • Eligible flights: 5 a.m. to 2 p.m.

Terminal 4

  • From 5:30 a.m. to 11 a.m. at TSA Security Checkpoint D.
  • Eligible flights: 7 a.m. to 3 p.m.
*Appointment availability is limited, so reserve your spot early to get an appointment time. The PHX Reserve program is not available outside the hours listed above at the TSA Security Checkpoints or for eligible flights.

How It Works

  1. Sign up in advance up to six days before your flight or when you arrive at the ticketing level of the terminal at the airport.

  2. Select the airline you're flying with, destination, and flight number along with your name, number of people in your party, and contact information to save your spot.

  3. When it is time for your appointment, go to your assigned checkpoint and look for the PHX Reserve logo or use our online map for step-by-step directions.

  4. Show airport staff your confirmation of your appointment and go through screening.

PHX RESERVE Frequently Asked Questions

How do I use PHX RESERVE? addremove

Schedule your appointment ahead of time here or by scanning the QR code on PHX RESERVE signs at key locations in the airport.

You'll receive a QR code that you can use when you arrive at your scheduled time.

Head to your assigned checkpoint at your scheduled appointment time. You can use our interactive and online maps for step-by-step directions and go through screening.

What is the PHX RESERVE program and how does it work? addremove

The PHX RESERVE program has its own dedicated lane at the TSA Checkpoints, reducing the wait time for those who participate. It allows you to schedule a specific time for your TSA security screening. All you need to do is reserve your time and show up at your assigned checkpoint at your appointment time.

Where can I find the PHX RESERVE program? When is it operating? addremove

The program is available at Terminal 3 between 4 a.m. and 11 a.m. (eligible flights from 5 a.m. to 2 p.m.) and at Terminal 4 Security Checkpoint D between 7 a.m. and 11 a.m. (eligible flights from 7 a.m. to 3 p.m.)

I'm connecting at PHX. Do I need to use PHX RESERVE? addremove

The PHX RESERVE program is optional for departing passengers. Connecting passengers do not have to use it if they are remaining in their terminal behind security. Passengers who are connecting to a flight from another terminal and must go through screening again can use PHX RESERVE.

Can I use the PHX RESERVE program if I also want to use TSA PreCheck or CLEAR? addremove

No, the PHX RESERVE program is only available to general passengers.

All TSA PreCheck passengers should be screened at their designated checkpoint in to order still use their PreCheck benefits. All CLEAR customers can go to their dedicated lane at each security checkpoint as well to have their expedited experience. Members of expedited programs can still use PHX RESERVE if they want to, but they will need to follow general screening practices.

Is PHX RESERVE free? addremove

Yes, it’s completely free. There is no account or membership required to use PHX RESERVE.

I want to sign up for PHX RESERVE but appointment times are unavailable. What do I do? addremove

The PHX RESERVE program has limited appointments available during select hours to ensure an expedited process for those who participate. We recommend trying to reserve your time as early as possible. Reservations can be made up to three days before your flight. Reservations are available 240 to 60 minutes before the scheduled flight time.

I didn’t make an appointment in advance. Can I still use PHX RESERVE? addremove

Yes. PHX RESERVE signs can be found at key locations in the airport if you forget to book ahead. Scan the QR code with your smartphone to set up an appointment or book online to find the next available appointment slot.

What is the grace period for my PHX RESERVE appointment? addremove

We offer a grace period of 15 minutes per appointment time, so you may arrive any time during the appointment window and enter the line. If you arrive more than 15 minutes past your appointment time, it would be best to reschedule your appointment (based on availability), or you may enter through the regular queue lanes.

I am traveling as part of a group. Can we make an appointment together? addremove

Yes. Passengers traveling with a group may book on behalf of the other passengers in their traveling party by specifying the total party size in the booking process. The maximum group size eligible to enter the PHX RESERVE under one appointment is 10 passengers.

What information is required to book a PHX RESERVE appointment? addremove

There is no account registration or login required. Passengers utilizing the service will be asked to select the date of departure, destination airport, airline, flight number, and party size. Lastly, they will be asked to provide an email to receive the appointment confirmation with the QR code as an attachment.

Can I cancel or change my PHX RESERVE appointment? addremove

Yes. After you’ve made your initial appointment, you will be able to access the confirmation email which contains a button to cancel or reschedule your appointment.

I didn't receive a confirmation of my PHX RESERVE appointment. What should I do? addremove

When signing up make sure that your email is typed correctly and check your email's junk or spam folders. All sign-ups will also receive a reminder email at 3 a.m. on the morning of their appointment. If you're still unable to find your appointment information after registering, you can sign up again for another appointment.

Help! I’m not seeing my flight as an option for a PHX RESERVE appointment. addremove

Make sure to check that the time, date, airline, flight number are all correct when signing up for your appointment.

PHX RESERVE is available at Terminal 3 from 4 a.m. to 11 a.m. (eligible flights from 5 a.m. to 2 p.m.) and at Terminal 4 from 5:30 a.m. to 11 a.m. (eligible flights from 7 a.m. to 3 p.m.) Flights outside of these hours are currently unavailable for booking.

Time slots are limited and may book up fast so we recommend booking up to six days in advance of your flight. Appointments are available from 240 to 60 minutes before departure.

PHX RESERVE is not available outside the hours listed above at the TSA Security Checkpoints or for eligible flights.

How can I provide feedback on the PHX RESERVE program? addremove

Share your experience with our Customer Service team. We are available Monday through Friday from 8 a.m. to 5 p.m. Mountain Standard Time and are closed on federal holidays. If we are unavailable, we'll get back to you as soon as possible.

Call us: (602) 273-3300
Email: skyharbor@phoenix.gov
Feedback Form: comments.skyharbor.com/