Lost and Found is as Easy as 1, 2, 3
An airport as big as Phoenix Sky Harbor International Airport has a lot of places to forget or lose an item when traveling.
As if the traveling wasn’t overwhelming enough, do not let navigating the many different Lost and Found procedures at the Airport add to it. It is as easy as 1, 2, 3.
- Did you lose it on the plane or near your gate? Then the airline’s lost and found will be where you want to start your search. We have a full list of the airlines’ lost and found information available here.
- Do you think your item was left or lost at the Security Checkpoint? TSA has their own lost and found office and procedures that can be found here.
- Do you think your lost item was left on the PHX Sky Train®, in a cab, or in the common areas of the airport like a shop, restaurant or restroom? Well then that is in the PHX Lost and Found.
The PHX Lost and Found is run by the PHX Ground Transportation Team. Leisha Walker is the Supervisor over the Lost and Found team.
“We find everything from clothing, hats, glasses, and lots of jewelry like watches, rings, and bracelets,” she shares. The office also has a wall full of cups, , pans, and even Fitbits. There’s even a whole section just for different types of IDs.
Everything is neatly organized and secured in a safe spot. Staff works diligently to try to find the rightful owners and accept phone calls and respond to emails from people searching for their lost items.
“With our space so limited, everything is held here for 10 days, with the exception of keys which are stored for 30 days,” Walker explains. “We will look for any identification of who things belong to and try to reunite them with their items.”
After the 10 days, many of the items like clothes, hats, jackets and water bottles are donated to charitable non-profit organizations. Electronics like laptops, tablets and cell phones are turned over to the Phoenix Police Department. Staff will open luggage and verify if there are any valuable items that also need to be turned over to the Phoenix Police Department.
If you believe you lost an item in a common area of the airport, you can contact the Phoenix Sky Harbor Lost and Found by calling 602-273-3333, Monday through Friday, 8:00 a.m. to 4:30 p.m. Outside of these hours, please leave a detailed voicemail or email staff at: LostAndFound@Phoenix.gov.