July 9, 2026

PHX Highlights Accessibility for Disability Pride Month 

PHOENIX – With July’s Disability Pride Month observance celebrating disability identity and the anniversary of the Americans with Disabilities Act, Phoenix Sky Harbor International Airport is highlighting the accessibility resources it offers. Being one of the busiest airports in the country serving thousands of travelers each day, Phoenix Sky Harbor offers a wide range of resources and programs to help passengers with physical, hidden and other disabilities experience a smooth travel journey.

“We’re committed to providing an inclusive airport experience for travelers of all abilities,” said Ira McCullough, ADA and Title VI Program Manager at Phoenix Sky Harbor International Airport. “I encourage passengers and caregivers to review our accessibility resources before their trip so they can be prepared to travel through Phoenix Sky Harbor with confidence.”

Below are some of the accessibility resources available at Phoenix Sky Harbor to assist passengers:

Assistance and Support Services 

Wheelchair service can be requested in advance when booking a reservation, and it is recommended that travelers contact their airline ahead of their trip to arrange service. Passengers flying into Phoenix Sky Harbor can also request a wheelchair when checking in or notify a flight attendant during the flight. Those flying out can request one from a Sky Cap at the terminal curb or from their airline on the ticketing level. 

Passengers who may need a little extra time or assistance can request a Compassion Cacti™ lanyard before their flight. This lanyard discreetly alerts airport staff that someone in the party may benefit from added support.

Travelers also can schedule a Navigator Support Guide, a free service that provides support throughout the airport experience.

Passenger paging at Phoenix Sky Harbor is made accessible to all travelers. The names of those being paged are announced in the terminal and displayed on monitors throughout the airport. To send or retrieve a paged message, visit Passenger Paging online or stop by any PHX Information Counter in the terminal for assistance or to use the paging tablet.

Sensory and Cognitive Support Resources

The Compassion Corner located pre-security on Level 3 of Terminal 4 near the B elevators is a dedicated space for travelers with special needs or sensory challenges. It includes an all-faiths chapel, an office that assists passengers with accessibility needs, and a sensory room that offers a quiet break from the busy terminal environment. 

Phoenix Sky Harbor is a certified dementia‑friendly airport and trains staff to help travelers with dementia and their caregivers feel more comfortable in the terminal. The airport also offers free Dementia‑Friendly Air Travel Workshops, which bring together airport, airline and the TSA representatives to share travel tips and answer questions from caregivers, family members and individuals living with dementia. The next workshop will be held from 10 a.m. to noon Wednesday, July 15. For additional details or to register, visit this page. 

Vision and Hearing Accessibility Tools

Phoenix Sky Harbor offers free access to resources that support travelers with vision accessibility. The Aira app provides real‑time visual interpreting and wayfinding assistance throughout Terminal 3, Terminal 4, the PHX Sky Train^® and the Rental Car Center.

ReBokeh, also available at no cost, is a new resource at PHX this year. It uses a mobile device’s live camera feed with customized filters that adjust contrast, color hue, zoom, and lighting. The app’s ReBokeh AI feature allows users to ask questions about their surroundings and receive personalized visual support, helping passengers navigate the airport more confidently.

The airport features hearing loop technology in Terminal 4 at the D1-D18 gates to assist passengers who use hearing aids or cochlear implants. This technology transmits paging announcements directly to an individual’s hearing aid devices.

Facilities and Amenities for Accessibility

Each terminal has at least one family restroom with a private area to change clothing or disposable undergarments. Passengers can ask for directions at any information desk or go to the interactive maps on skyharbor.com and select “Restroom” to identify the locations.

Phoenix Sky Harbor offers nine animal relief areas, including areas in the terminals post-security. These areas support passengers with service animals and pets.  

For additional information about accessibility services at Phoenix Sky Harbor, visit the Accessibility and Assistance and Special Needs pages.

To suggest a new accessibility feature for Phoenix Sky Harbor, call 602-273-2722 (TTY: 7-1-1 Friendly) or send an email to PHXCivilRights@phoenix.gov.

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Phoenix Sky Harbor International Airport, America’s Friendliest Airport^®, has an annual economic impact of more than $44 billion. On an average day, approximately 1,300 aircraft and more than 140,000 passengers arrive at and depart from Phoenix Sky Harbor. PHX is funded with airport revenue. No tax dollars are used to support the airport.