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October 2022

Share Your Feel-good Stories

As America’s Friendliest Airport®, we love our employees.  And, we want to thank them for the great work they do. Have you experienced exceptional customer service?  Tell us so we can recognize that employee.

Email us details and be sure to check our social media sites every Friday when we feature one of our outstanding employees who has received an On-the-FLY Award.



New Sculpture Blooms in Terminal 3 Garden

The Phoenix Airport Museum recently received a colorful addition to the Terminal 3 Sculpture Garden. Flower Tree by Matt Wedel is a monumental ceramic sculpture that is nearly 6-feet-tall and weighs more than a ton. Featuring expressive plant forms on a vertical plinth, the artwork’s vibrant pinks, reds and yellows enrich the flourishing desert garden area.

Wedel is known for his larger-than-life artwork and pushing the boundaries of ceramics. His hand-built, high-relief sculptures are inspired by architecture and “drawing” with clay.

The Terminal 3, level 1 garden area now features six large-scale sculptures from the Phoenix Airport Museum collection. Located on the west end, the garden is open to the public and can be visited even without a boarding pass.

For more information about the Phoenix Airport Museum, please visit



Still Time to Earn Double Reward Points, Free Parking

Get free parking faster with double rewards points! From now through Nov. 13, 2022, receive 20 points for every $1 spent in general parking, premium parking or valet parking. No promotion code needed. Simply log into your account and reserve your parking! Just visit

With 3,300 rewards points, you can earn one free day of valet parking at a Terminal Garage. With 2,000 reward points, you can one free day of parking in a Terminal Garage. With 1,600 points a free day in the Economy Garage and with just 1,200 points, you can earn a free day in the East Economy lot.

Job Fairs Continue into 2023

Phoenix Sky Harbor will continue holding monthly job fairs into the new year. The next two job fairs will be held on Nov. 1 and Dec. 6. The event takes place from 11 a.m. to 3 p.m. at the 44th Street PHX Sky Train® Station located at 44th and Washington streets.

The station is easily accessible by bus and Valley Metro Rail and transit pass will be offered to attendees. Parking is also available. No preregistration is required to attend the event. Hundreds of available positions are looking to be filled including customer service agents, drivers, sales associates, and security.

Those attending the job fairs can learn more about the Airport Worker Child Care Scholarship Program that targets the vital frontline workers who support the essential travel operations of Phoenix Sky Harbor International Airport.

As part of the scholarship program, The Valley of the Sun United Way – under contract with First Things First – manages a childcare scholarship application process, including conducting eligibility verification for the program. Information on program eligibility criteria, how to find eligible childcare facilities, the paperwork that is necessary to complete the application, and a link to the application portal is available at All applications will be processed on a first-come, first-served basis, and will require all documentation to be complete to be processed.

To learn more, visit

Infrastructure Funds Will Add New Cross-field Taxiway at PHX

Rep. Greg Stanton, Phoenix Mayor Kate Gallego, and the White House’s Infrastructure Coordinator Mitch Landrieu discussed a $194 million federal investment to construct a new 2,000-foot taxiway at Phoenix Sky Harbor International Airport. This is the first project in the city of Phoenix to benefit from the Bipartisan Infrastructure Law. The new taxiway will join the north and south airfields on the west end of the airport, allowing for better aircraft flow for airfield operations.

Learn more about the announcement and to see a video rendering of the new cross taxiway.

Pictured at left: Director of Aviation Services Chad Makovsky, Rep. Greg Stanton, the White House’s Infrastructure Coordinator Mitch Landrieu, Phoenix Mayor Kate Gallego, Arizona State Representative Reginald Bolding, and Regional Manager of the Southwest Regional Council of Carpenters Fabian Sandez.

Breeze Announces Four New Destinations from Phoenix

Breeze Airways announced in August service to Phoenix Sky Harbor beginning in November with flights to Provo, Utah and Charleston, SC. The Seriously Nice™ low-fare airline followed up their new service announcement with exciting news they would is launch four new destinations from Phoenix, including nonstop service to Hartford, Richmond and Bentonville-Fayetteville, as well as one-stop/no plane change "BreezeThru" flights to New Orleans.

From Phoenix:

  • Hartford, Conn.** (Thurs and Sun, starting Feb. 9)
  • Richmond, Va.** (Fri and Mon, starting Feb. 10);
  • Bentonville-Fayetteville, Ark. (Fri and Mon, starting Feb. 17); and
  • New Orleans (One-stop/no plane change BreezeThru on Fri and Mon).

Learn more about the announcement and routes. Breeze operates a fleet of Embraer 190/195 and Airbus A220-300 aircraft.

American Airlines to Launch Nonstop Phoenix to Monterrey, Mexico

America’s Friendliest Airport® is excited to welcome additional international air service to Mexico. American Airlines will begin daily, nonstop service from Phoenix to Monterrey, Mexico on Jan. 10, 2023. 

Monterrey is Mexico’s third largest city, the capital of the state of Nuevo Leon and is a business hub for Northern Mexico. There has not been a nonstop flight between Phoenix and Monterrey since 2004.

The daily flight, operated on an Embraer 175, will depart Phoenix nightly at 7:50 p.m. and arrive in Monterrey at 11 p.m. The return flight will depart Monterrey at 8 a.m. and arrive in Phoenix at 9:40 a.m. The timing of the flight is ideal for both business and leisure travelers. The aircraft has capacity for 76 passengers.

This is the 12th Mexican destination American serves from Phoenix Sky Harbor. American’s flight schedule this January is 11 percent larger to Mexico than it was pre-pandemic in January 2019. Additionally, the 12 destinations represent a 44 percent increase in Mexican destinations served compared to January 2019.

To learn more about all the places you can fly from Phoenix, visit

New Canadian Airline to Start Phoenix to Calgary Service

Lynx Air, an ultra low-cost Canadian start-up carrier based in Calgary, has announced nonstop service to Phoenix. The Phoenix-Calgary nonstop flight will run three times weekly beginning Feb. 7, 2023.

 “Canada is the number one international employer in Phoenix, and we have a large community of Canadian expats and winter visitors. We love seeing them here!” said Phoenix Mayor Kate Gallego. “Lynx Air will serve that growing business and leisure travel demand. Plus, these flights will launch as we host Super Bowl LVII, and continue on through Cactus League Spring Training. We look forward to greeting our visitors, as well as the continued strong growth of business travel between Canada and Phoenix.”

The flights will operate on the airline’s brand-new Boeing 737 which seats up to 189 passengers and features Boeing Sky Interior lighting, large overhead bins and extra legroom seats (available for a fee).

Arizona is tied with Florida in serving the most number of cities in Canada out of any U.S. state. Canadian investment and tourism in Arizona is important to the state’s economy with more than 23% of international visitors from Canada.

International flights provide important economic benefits to the community. Pre-COVID, international flights had an annual economic impact of $3 billion.

Passengers can book tickets at

Counting Down to the Big Game

Phoenix Sky Harbor, Phoenix Deer Valley and Phoenix Goodyear airports are ramping up preparations for next year’s Super Bowl. Our teams are working on volunteer plans and training, signage, traffic plans and more.  As you pass through PHX, you’ll also already see some shops carrying merchandise for the Big Game.   

Be sure to visit for the latest news, information, and travel tips, and stay tuned to future issues of PHX Check-In for a more in-depth look at our planning initiatives.


Birdwatcher’s Report

Check out this JetBlue Airbus A320 that came into Terminal 3. This aircraft is called Blue Bravest and is dedicated in honor of the men and women of the New York City Fire Department. This livery made its debut in 2013.

Photo courtesy Wilbur Barnes.



Start Planning for Busy Holiday Travel Season with These Helpful Tips

It’s time to start planning holiday travel and for travelers flying someplace this Thanksgiving, here are some handy tips for navigating America’s Friendliest Airport®.

Thanksgiving is one of the busiest times of the year – not just in the skies but on roads around the airport. This can make even picking up or dropping off family and friends potentially stressful. Here are some easy tips to avoid the congestion on airport roadways and outside terminals.


Navigator Buddies Celebrate Fifth Anniversary

The Navigator Buddies program recently turned five and celebrated in style – 50’s style – at America’s Friendliest Airport® by barking and twisting at the Golden Oldies Sock Hop pet parade held in Terminal 4.   

The Navigator Buddies, a therapy dog program, began at Phoenix Sky Harbor in September 2017. The Navigator Buddies are volunteers, dogs and owners who are registered in good standing with a qualified pet therapy organization. The dogs are popular with travelers and employees alike and provide company to travelers and airport visitors who might need some quiet comfort with a furry friend.

Navigator Buddy 2To celebrate the five-year anniversary, the Buddies walked the purple carpet dressed in their poodle skirts and varsity jackets strutting to some golden oldies.

Following the parade fun, the favorite furry pals were treated to puppuccinos from Starbucks and escorted their owners through the terminal to give away their Navigator Buddies trading cards and commemorative fifth anniversary chocolate coins.

Pictured: Navigator Buddy Holly with her handler Carolyn Quinlan show offtheir 50s Sock Hop flair before the start of the anniversary celebration event.